Shipping policy

We strive to provide you with the best shipping experience possible. Please read our shipping policy carefully before proceeding with your order:

  1. Once Label is Created: Once the shipping label is created and the package is in transit, we cannot cancel the shipment. Therefore, please review your order details carefully before confirming your purchase. If you have any concerns or need assistance, please contact our customer support team as soon as possible.

  2. Incorrect Addresses: Please ensure that you provide the correct and accurate shipping address during the checkout process. We are not responsible for delays or non-delivery of packages caused by incorrect or incomplete addresses provided by the customer. If you notice an error in your shipping address after placing an order, please contact our customer support team immediately. While we will do our best to assist you, we cannot guarantee that we will be able to update the address after the shipment has been processed. It is essential to double-check the shipping information before finalizing your purchase to avoid any delivery complications. We recommend verifying the recipient's name, street address, apartment or suite number (if applicable), city, state, and zip code for accuracy.

  3. Shipping Times: Shipping times may vary depending on the selected service. We offer the following USPS ground services:

  • USPS Retail Ground: Delivery in 2 to 8 business days.
  • USPS Priority Mail: Delivery in 1 to 3 business days.

If you require faster delivery or have time-sensitive packages, we recommend selecting USPS Priority Mail for expedited shipping.

Please note that these shipping times are estimates and may be affected by factors beyond our control, such as weather conditions or carrier delays. We always strive to meet the estimated delivery times to ensure your package reaches you as quickly as possible.

If you have any questions or need further assistance regarding our shipping policy or services, please don't hesitate to reach out to our customer support team. We are here to help and ensure your shipping experience is smooth and satisfactory.